The observatory is a technical and scientific structure, which, by employing GR System:

  • Encourages the development of responsible gambling patterns
  • Prevents and controls gambling addiction
  • Capitalizes on strategic and operation know-how
  • Monitors gambling addiction development
  • Supplies the relevant functions with information and control instruments for market management, and the definition of action systems concerning gamblers’ behaviour
  • Analyses gambling trends


Technical profile

Guaranteeing system implementation

Methodological profile

Ensuring evaluations are in line with psychometrics models, such as SOGS

Relational profile 

Defining customer communication and protection contents